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A Simple, Affordable Approach to Service

ASR is your reliable source for support and service across your entire fleet, both new & refurbished. We offer comprehensive extended warranties and can custom tailor a plan to your needs. A wide variety of parts & products are available to ship within 24 hours as needed and we provide on-site support including ongoing maintenance plans.

Our extensive experience in Healthcare has brought us into JCAHO Prep for Mobile Carts, Nurses Stations and other Areas needing attention.  We help you prepare for the JCAHO surveys and to receive high scores.  Ask us about this valuable Service.

We help protect your investments

Computer on Wheels (COWs) or Workstations on Wheels (WOWs) are built to last for around 5 years.  New carts come with limited warranties but, with regular maintenance and service of your mobile cart fleet, we can help extend your investment beyond that range.

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Preventative On-Site Maintenance

Our on-site maintenance plans are the fail-safe way to get the most out of your mobile carts.  We will spend about an hour on each cart thoroughly going through our maintenance checklist and cleaning regiment. Read more

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Extended Manufacturer Warranties

All of our new products come with the standard benchmark warranty you would expect but, we are able to design an extended warranty program that best fits the needs of your facility.

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Drop Ship Maintenance Parts

Sometimes, all you need is a replacement part. In this case, ASR offers a wide variety of products that are available to ship in as short as 24 hours. Please call us at 877-272-8738.

Our Preventative 

Maintenance Checklist

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Clean all power components and fan units

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Check monitor for clarity and functionality

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Check keyboard and mouse functionality

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Tighten/Adjust all wheel assemblies and caster locks

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Tighten/Adjust all bolts and mechanical assemblies

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Check/Adjust all hydraulic assemblies

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Check all drawers and locking mechanisms

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Complete Audit Data Report and share with client

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Inspect all electrical assemblies and IT components

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Clean entire assembly and remove gummed smudges, tape, etc.